How to Check Your Etisalat Balance — Data, Prepaid and Postpaid 2026

To check your Etisalat data balance, dial *121# for prepaid or *140# for postpaid from your Etisalat SIM — no internet connection is required. For a full breakdown of data, minutes, and bundle details in one place, open the e& UAE app. All balance check methods are free for Etisalat subscribers.

What to do now:

1. Dial *121# (prepaid) or *140# (postpaid) from your Etisalat SIM
2. Wait for the pop-up showing your remaining balance
3. Open the e& UAE app for a full breakdown of all active bundles

Etisalat USSD Balance Check Codes — Quick Reference

USSD codes are the fastest method because they work directly from the phone dialler with no internet, no app, and no login needed.

USSD codes do not require a mobile data connection to work. They operate through the SIM’s signalling channel independently of any active data plan.

How to Check Etisalat Prepaid Balance

Prepaid Etisalat subscribers have three methods: USSD code, the e& UAE app, and the online self-care portal.

By USSD Code — Fastest Method

1. Open your phone dialler
2. Dial *121# and tap the call button
3. A pop-up appears instantly with your current prepaid credit and data balance

**If 121# does not respond, dial 170# as the alternate prepaid balance code. Both return the same information and are free to use.

To check remaining call minutes specifically, dial *140# as a separate query — minute allowances are tracked independently from the main credit balance on prepaid.

Via the e& UAE App

The e& UAE app shows data balance, call minutes, and all active bundle details on a single dashboard screen after login.

1. Open the e& UAE app and log in with your Etisalat mobile number
2. Your balance overview appears on the home screen — credit, data, and bundles shown together
3. Tap Account Details for an itemised view of each active package

[ Etisalat data packages UAE]

Via the Online Self-Care Portal

For subscribers who prefer a browser over the app, the Etisalat UAE self-care portal shows the same prepaid balance information.

1. Visit the Etisalat UAE website and sign in with your mobile number
2. Open My Account and navigate to the balance or usage section
3. Prepaid credit, remaining data, and active packages are listed on the account overview

How to Check Etisalat Postpaid Balance

Postpaid accounts track bill amounts and bundle allowances rather than credit balance, so the check process differs slightly from prepaid.

By USSD Code

1. Open your phone dialler
2. Dial *140# and tap call
3. A message arrives with your postpaid usage details and remaining allowances

*Postpaid Etisalat subscribers use *140# for both balance checks and minute allowance queries — a single code covers both on postpaid plans.

To check package details by SMS, send “NP” to 1012 from your Etisalat postpaid number. To check remaining balance allowances specifically, send “NP Balance” to 1012. Both return a confirmation SMS within seconds.

Via the e& UAE App

The e& UAE app gives postpaid subscribers a full account view — current bill amount, data usage, remaining minutes, and any active add-on bundles are all visible on the dashboard.

Pro tip: If you have just recharged or activated a new package, tap the refresh icon in the e& UAE app before reading the balance — the dashboard does not always update automatically within the first few minutes of a new transaction.

[Etisalat number check code]

How to Check Etisalat International Minutes Balance

International minutes are tracked separately from local call minutes and require a different method to check.

For postpaid subscribers: send “Voice” by SMS to 1012. A return message shows remaining international minutes on the account.

For all subscribers checking international bundle usage: send “usage” by SMS to 1012. This returns a breakdown of remaining international minutes across all active packages.

Each Etisalat international minutes package can only be subscribed to once simultaneously, though multiple packages of different types can run at the same time. Usage is deducted on a per-minute basis with no per-second rounding on bundled minutes.

Etisalat UAE codes and services

Frequently Asked Questions

What is the USSD code to check Etisalat data balance?

For prepaid subscribers, dial *121# or *170# to check the main Etisalat balance including remaining data. For postpaid subscribers, dial *140# to check usage and remaining allowances. Both codes work without an internet connection, are dialled directly from the phone dialler, and are free for all Etisalat subscribers to use at any time.

How do I check my Etisalat balance without the app?

Dial *121# for prepaid or *140# for postpaid from your Etisalat SIM. No app or internet connection is required. Alternatively, log into the Etisalat UAE self-care portal on any browser using your mobile number. For international minutes, send “usage” to 1012 by SMS. All three methods work independently of the e& UAE app.

What is the difference between *121# and *140# for Etisalat?

*121# shows the main prepaid credit balance on Etisalat SIMs. *140# shows remaining call minute allowances and is the primary balance check code for postpaid accounts. Using *121# on a postpaid SIM may return no result since postpaid accounts do not hold a credit balance in the same way as prepaid — postpaid subscribers should use *140# instead.

How do I check my Etisalat postpaid balance by SMS?

Send “NP” to 1012 from your Etisalat postpaid number to receive current package details. To check remaining balance allowances, send “NP Balance” to 1012. For international call minutes, send “Voice” to 1012 for postpaid voice bundles, or “usage” to 1012 for a broader international minutes check. All return a confirmation SMS within seconds.

Last verified: June 2026 Reviewed by: UAEwow Content Team Source: Emirates Telecommunications Group (e& UAE)