To check your Etisalat number, dial *101# from your Etisalat SIM and select Know My Number or Account Info from the menu that appears. No internet connection is required. The e& UAE app also shows your number on the home screen after login. All methods are free for Etisalat subscribers in the UAE.
What to do now:
- Dial *101# from your Etisalat SIM
- Select Know My Number or Account Info from the menu
- Save the number to your contacts immediately
Table of Contents
Check Etisalat Number by USSD Code — No Internet Needed
The USSD code is the fastest method because it works directly from the SIM with no internet, no app, and no login required.
- Open the phone dialler
- Type *101# and tap the call button
- A menu appears — select Know My Number or Account Info
- Your Etisalat mobile number displays on screen
If *101# does not respond, dial *248# as the alternate Etisalat number check code. Both codes are free and work on any phone with an active Etisalat SIM correctly inserted.
USSD codes do not work on inactive SIMs or eSIMs that have not completed full registration on the Etisalat network.
All Methods to Find Your Etisalat Number
| Method | What You Need | Internet Required | Notes |
|---|---|---|---|
| *101# USSD code | Etisalat SIM in phone | No | Fastest — works on all phones |
| *248# USSD code | Etisalat SIM in phone | No | Alternate if *101# fails |
| e& UAE app | Smartphone and login | Yes | Shows all linked numbers |
| Etisalat website | Login credentials | Yes | Useful for business accounts |
| Paper bill | Physical bill copy | No | Number printed at top of page |
| Customer service (101) | Emirates ID or SIM serial | No | Use when SIM is inactive |
Pro tip: After finding your number, save it in your contacts under your own name — “My Etisalat” works well — and send yourself a WhatsApp message from it as a permanent backup. This prevents having to check again on a new device.
How to Check Your Etisalat Number on the e& UAE App
The e& UAE app (previously My Etisalat UAE) displays your mobile number on the home screen immediately after logging in.
- Install the e& UAE app from Google Play or the Apple App Store
- Log in using your Etisalat ID or your registered SIM number
- Your Etisalat number appears on the home screen or under the Profile tab
The app is the most practical option for subscribers managing more than one Etisalat number, since each registered number appears on its own account after login. Switching between numbers is possible without logging out.
Also read: | check Etisalat balance |
How to Find Your Etisalat Number on the Website
For subscribers who prefer desktop access, the mobile number appears in the account summary section of the official Etisalat UAE website.
- Visit the Etisalat UAE website and sign in with your registered credentials
- Open My Bills or Payments under the accounts section
- View or download your latest invoice
- Your mobile number is printed at the top of the account summary section
This method is particularly useful for business account holders with multiple registered lines, since each number is listed separately in the billing section.
Read: | Etisalat data packages UAE|
When to Call Etisalat Customer Service on 101
If the USSD code fails and the app is unavailable — such as when a SIM is inactive or a new eSIM is not yet provisioned — calling Etisalat customer service on 101 is the reliable fallback.
Calling 101 requires an Emirates ID or SIM serial number for identity verification before any account information is shared. The agent confirms the mobile number on the registered account once identity is verified.
Etisalat is also reachable by email and live chat, though the 101 helpline is faster for number verification queries.
Etisalat USSD Code Reference
As of 2026, these USSD codes are active on the Etisalat (e&) network for account and balance management.
| USSD Code | Purpose |
|---|---|
| *101# | Main service menu — Know My Number, account info |
| *248# | Alternate Etisalat number check code |
| *121# | Check prepaid credit balance |
| *140# | Check remaining data balance |
| *170# | Recharge or top-up account |
None of these USSD codes work on du SIM cards — du subscribers use a different set of codes specific to that network.
Etisalat UAE codes and services
Frequently Asked Questions
What is the Etisalat number check code in the UAE?
The Etisalat number check code is *101#. Dial it from your Etisalat SIM and select Know My Number or Account Info from the menu. If *101# does not respond, use *248# as an alternate. Both codes are completely free and work without an internet connection on any phone with an active Etisalat SIM inserted as the calling line.
Why is *101# not showing my Etisalat number?
If *101# does not display a menu, the SIM may be inactive, incorrectly inserted, or the USSD service may be temporarily blocked by a network issue. Try *248# as an alternative. On dual-SIM phones, ensure the Etisalat SIM is selected as the active calling line before dialling. If the problem persists, restart the device or contact Etisalat customer service on 101.
Can I check someone else’s Etisalat number using these methods?
No. All Etisalat number check methods — USSD codes, the e& UAE app, the website, and customer service — only reveal the number linked to the SIM inserted in the phone or the account currently logged in. UAE data protection standards do not permit retrieval of another person’s mobile number through any of these official channels.
Is it free to check my Etisalat number?
Yes. Every method is free for Etisalat subscribers. Dialling *101# or *248# does not consume call credit or data balance. Using the e& UAE app or website requires internet access but does not incur any charge from Etisalat specifically for the number lookup. Calling 101 from an Etisalat line is also free.
Last verified: June 2026
Reviewed by: UAEwow Content Team
