Managing electricity and water bills in the UAE is part of everyday life for residents, tenants, landlords, and businesses. Whether you live in Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Umm Al Quwain, or Fujairah, each emirate has its own official utility authority responsible for billing, payments, deposits, and service activation.
This page is your central guide to:
- Checking electricity bills online
- Viewing and paying water bills
- Understanding utility authorities by emirate
- Cancelling services and refunding deposits
- Calculating electricity charges
- Finding official bill portals
Use the sections below to access the correct authority and complete your utility services quickly and securely.
Utility Authorities in the UAE
Electricity and water services are managed by different government authorities depending on the emirate.
Dubai
Electricity and water services are provided by:
Dubai Electricity and Water Authority
Common services:
- DEWA bill check
- Online payment
- Move-in / move-out services
- Security deposit refund
- Consumption tracking
Sharjah
Utility services are managed by:
Sharjah Electricity Water and Gas Authority
Common services:
- SEWA bill check
- Electricity & water payment
- Gas billing
- Account registration
Northern Emirates (Ajman, RAK, UAQ, Fujairah)
Electricity and water are provided by:
Etihad Water & Electricity
Previously known as FEWA, this authority now manages:
- FEWA bill check online
- Electricity bill payment
- Water bill payment
- Account number verification
- Service activation and cancellation
Quick Access: Bill Check & Payment Guides
Below are detailed step-by-step guides for each service:
FEWA Bill Check
Check your old FEWA or current Etihad Water & Electricity bill online using your account number.
→ Visit: FEWA Bill Check Guide
View & Pay FEWA Bill
Complete instructions for viewing, downloading, and paying your electricity or water bill online.
→ Visit: View & Pay FEWA Bill
Etihad Water & Electricity Bill Services
Official methods for checking and paying bills across Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.
→ Visit: Etihad Water & Electricity Bill
Cancel DEWA & Refund Deposit
Moving out of Dubai? Learn how to cancel DEWA service and get your security deposit refund.
→ Visit: Cancel DEWA & Refund Deposit
SEWA Bill Check
How to check and pay your Sharjah electricity and water bill online.
→ Visit: SEWA Bill Check
How Electricity Bills Are Calculated in the UAE
Electricity bills are calculated based on:
- Number of units (kWh) consumed
- Tariff slab category
- Residential vs commercial usage
- Fuel surcharge (if applicable)
- VAT (5%)
Each authority applies its own tariff structure. Consumption is usually charged in slabs — meaning higher usage leads to higher rates per unit.
We explain full calculation examples here:
→ Electricity Bill Calculation Guide
How Water Bills Are Calculated
Water billing is generally based on:
- Cubic meters of water used
- Tariff category
- Municipality or sewerage charges
- VAT
Charges may differ depending on the emirate and whether the property is residential or commercial.
Full payment and calculation explanation:
→ Water Bill Online Payment Guide
When Do You Need Utility Services?
You may need these services when:
- Moving into a new apartment or villa
- Moving out and closing your account
- Transferring the tenancy contract
- Paying overdue bills
- Downloading past invoices
- Checking consumption
- Requesting a deposit refund
Understanding the correct authority avoids payment errors and service delays.
Why Utility Bill Pages Are Important
Utility-related searches are high-intent queries because users:
- Need immediate bill payment
- Need deposit refunds
- Want to avoid service disconnection
- Need proof of payment
This hub connects all essential bill services in one structured place, so you don’t have to search multiple government portals.
Frequently Asked Questions
Can I check my electricity bill without an account number?
Most authorities require an account number. However, you may retrieve it through your registered mobile number or Emirates ID in some portals.
How long does a DEWA refund take?
Refunds usually take a few working days after service cancellation, depending on payment method.
Is VAT included in UAE electricity bills?
Yes. A 5% VAT is applied to electricity and water charges.
Is FEWA still active?
FEWA has been rebranded and integrated into Etihad Water & Electricity.
Start Here
If you are unsure which authority handles your bill, use this simple rule:
- Dubai → DEWA
- Sharjah → SEWA
- Abu Dhabi → ADDC / AADC
- Ajman, RAK, UAQ, Fujairah → Etihad Water & Electricity
Select your emirate and proceed to the appropriate guide above.
